Business IT Support

Outsourced IT supportYou do not need to build an IT department in order to run your business. Total IT provides outsourced business IT support services to growing companies.
Our service-level driven delivery platform, based on pro-active IT infrastructure management and remote IT support ensures maximum application availability and optimal performance for your network. This makes your business more efficient and productive.
We can administer your network remotely or be there in minutes when we need to be.
For a fixed low monthly fee, you can have the peace of mind of knowing that you have a team of industry certified world-class professionals providing you with on-demand support for your entire information technology infrastructure.

Our business support service offering include but are not limited to the following;

  1. Desktop Support

    • Scheduled Preventative Maintenance
    • Virus protection and removal
    • System Repair
    • Hardware & Software Upgrade
  2. Server Support

    • Mail Server Management
    • Web Server Management
    • Network support
    • Proxy Servers
    • Voice over IP gateways
  3. Network support

    • Local Area Network (LAN) installation and Management
    • Wide Area Network (WAN) installation and Management
    • Wireless Networking
  4. Proactive Network Administration

    • Data Backup and Verification
    • Antivirus Software Updates and Monitoring
    • Application Updates
    • Security monitoring and management

Based on the size of your organisation you can select a support package that suits you or just give us a call for a custom solution that best suits your requirements.

Maintenance Plans

 

Support
1 - 15 Units, IT Audit & Consultancy, Help desk, Email management, Desktop Management, Network Management, Scheduled maintenance.
Price: $299.95
Support Plus
16 - 30 Units, IT Audit & Consultancy, Help desk, Email management, Desktop Management, Network Management, Scheduled maintenance, Backup administration.
Price: $599.95
Support Pro
31 Units upwards, IT Audit & Consultancy, Help desk, Email management, Desktop Management, Network Management, Scheduled maintenance, Off-site backup, Web management.
Price: $